Returns & Shipping Policy
You may return new, unused items in resalable condition, with no damages or stains, and in their original product packaging within 30 days of delivery for a full refund.
If you need to return an item, please notify us at info@AlaniDesignHouse.com.
Once your return request has been reviewed and approved, we will provide instructions on how to return the item.
We will notify you by email once we have received and processed the returned item and your refund has been issued.
Exchanges
You may exchange new, unused items in resalable condition, with no damages or stains, and in their original product packaging within 30 days of delivery.
Please notify us at info@AlaniDesignHouse.com before sending an item back.
Once your exchange request has been approved, we will provide instructions for completing the exchange.
Refund Processing
Once your returned item has been received and inspected, we will process your refund if the item meets the return requirements.
The refund will be issued to the original payment method used for the purchase.
Please allow your payment provider or financial institution additional processing time for the refund to appear in your account.
Items That Do Not Meet Return Requirements
Items that are used, damaged, stained, altered, or not returned in their original product packaging may not qualify for a refund or exchange.
Contact Us
For questions regarding returns, exchanges, or refunds, please contact:
ALANI Design House
Email: info@AlaniDesignHouse.com
Domestic Shipping
ALANI Design House currently ships orders domestically.
Shipping costs and estimated delivery times will be displayed during the checkout process where applicable. Delivery times may vary depending on the shipping destination and carrier.
Once your order has been shipped, you may receive tracking information at the email address provided during checkout.
International Shipping
For international orders, please contact us at info@AlaniDesignHouse.com with your shipping destination.
We will provide you with a shipping quote based on your specific location and order.
Please note that international shipping availability and costs may vary depending on the destination.
Shipping Delays
While ALANI Design House makes every effort to process and ship orders within the stated timeframe, delivery may occasionally be delayed due to circumstances outside our control, including carrier delays, weather, holidays, or other unforeseen circumstances.
If you have questions regarding your shipment, please contact us at info@AlaniDesignHouse.com.
Contact
ALANI Design House
Email: info@AlaniDesignHouse.com